Staven

STAVEN PRIVACY POLICY

Last updated: September 18, 2026 · Effective: not yet. Staven has not launched. This policy takes effect when the app is released, and this draft will be reviewed by a lawyer before then.

The short version

The rest of this policy is the detail. It is written to be read, not to be skipped.


1. Who we are

Staven is operated by Staven LLC, an Illinois limited liability company ("Staven," "we," "us").

Contact: josh@staven.app
Mailing address: Staven LLC, 2001 E Hopi Ln, Mount Prospect, IL 60056

This policy covers the Staven iOS app, the staven.app website, and related services (the "Service").

2. Who this Service is for

Staven is for adults 18 and older. We do not knowingly collect personal information from anyone under 18. We use age assurance at signup. If we learn we have collected information from someone under 18, we delete it and close the account. If you believe a minor has used the Service, email josh@staven.app.


3. We are not HIPAA-covered

Staven is not a "covered entity" or a "business associate" under the Health Insurance Portability and Accountability Act (HIPAA). HIPAA does not apply to Staven or to the information you give us.

We do not claim HIPAA compliance. We do not display HIPAA seals or certifications. If you see anything anywhere suggesting Staven is HIPAA compliant, it is wrong — please tell us at josh@staven.app.

This is a statement about which law applies, not about how carefully we treat your information. Your health information is protected by:


4. What we collect

4.1 Information you give us

WhatExamplesWhy
Account informationA random account ID created when you first open the app. When you sign in with Apple: the identifier Apple provides and the email address Apple shares with us, which may be a private relay address. Account creation date. We never see your Apple ID password.To create and secure your account, and to reach you about your subscription
Profile and health contextAge or birth year, sex, height, weight, goals, activity levelTo calculate your targets and personalize coaching
Weight and body measurementsWeight entries and any measurements you logTo track progress and adjust coaching
Progress photosPhotos you choose to attach to a body measurement. Stored privately in your account, visible only to you. Kept while the measurement exists; deleted within a day of you deleting it (§ 10)So you can see your own progress over time
Meal photosA photo of a meal, label or menu, when you log by photo. Sent to Anthropic for a single estimate and not stored by Staven — not on our servers, not in your accountTo estimate what you ate
Food and nutrition logsMeals, foods, portions, times, notesCore coaching function
Activity and workoutsWorkouts you log manuallyCore coaching function
SleepSleep you log manuallyCore coaching function
Pregnancy statusWhether you are pregnant or trying to conceiveSo the Service can stop calorie-deficit coaching. This is sensitive information in every framework that applies to us and we treat it that way.
Conversation contentEverything you write to the Staven coach, and everything it writes backTo provide coaching and maintain memory across time
Support communicationsEmails and in-app reports you send usTo help you and to improve safety
Reports about AI responsesThe message you report and whyTo investigate and improve safety

4.2 Apple Health (HealthKit) — the specific data types we read

If you connect Apple Health, we read only the data types you approve. Apple requires us to list them specifically, and here they are:

What we write to Apple Health: only the weight entries and workouts you log in Staven yourself, and only if you allow it. We never write an estimate or a calculated value to Apple Health.

How we handle Apple Health data:

4.3 Information collected automatically

We keep this deliberately minimal.

WhatDetail
Device and app informationDevice model, OS version, app version, language, time zone — for compatibility and support
Log dataIP address, request timestamps, error and crash information generated by our own servers
Subscription statusWhether you have an active subscription, from Apple. We never receive your card number, billing address, or any payment credentials.
First-party usage eventsWhich screens you open and which features you use, stored in our own database, never sent to a third-party analytics service

4.4 What we do NOT collect

We want to be specific, because vagueness here is how other companies got in trouble.


5. How we use your information — and the lines we will not cross

5.1 What we use it for

  1. To provide coaching — this is the primary purpose. Your logs, profile, Apple Health data, and conversation history are what let the coach remember you and adjust over time.
  2. To calculate your targets and enforce the Service's safety limits, including minimum nutritional floors and the pregnancy protections.
  3. To detect patterns that may indicate risk, so the Service can respond appropriately — including surfacing crisis resources.
  4. To operate, secure, and debug the Service.
  5. To communicate with you about your account, your subscription, and safety-related matters.
  6. To comply with law and to enforce our Terms of Service.

5.2 THE COMMITMENTS THAT MATTER MOST

1. We do not sell your personal information or your health data. Ever, to anyone. "Sell" here means any exchange for money or other valuable consideration — the broadest definition used in any law that applies to us.

2. We do not share your health information with advertising platforms, ad networks, or data brokers. Not with Meta/Facebook, Google, TikTok, Snap, Pinterest, LinkedIn, Criteo, or anyone else.

3. There are no third-party advertising or analytics SDKs, pixels, or trackers in the Staven app. None. Not on the paywall, not in onboarding, not on any screen.

4. We do not build, upload, or contribute to "custom audiences," "lookalike audiences," or any retargeting list. We do not upload your email address — hashed or otherwise — to any advertising platform.

5. We do not use your health information for advertising or marketing of any kind, including our own.

6. We do not use your data, or your conversations, to train AI models — ours or anyone else's.

7. We do not use targeted or cross-context behavioral advertising.

5.3 If we ever advertise

If we run paid advertising in the future, here is the binding limit on how:

5.4 Why we are this specific

Because this is exactly where other health apps have failed, and we would rather commit publicly than be vague:

The pattern in every case is identical: promise privacy, ship a third-party tracker, never notify anyone. Our answer is to ship no third-party trackers at all.


6. AI processing — Anthropic

Staven's coaching responses are generated by Anthropic's Claude models, through Anthropic's commercial API.

6.1 What we send

To generate a response, we send Anthropic:

6.2 What we do not send

6.3 What Anthropic does with it

Under the Anthropic Commercial Terms of Service that govern our API use:

Before your first conversation, we show you a screen explaining that your messages and health context are sent to Anthropic, and we ask for your explicit permission. You can review that disclosure at any time in Settings → Privacy → AI Processing.

If you withdraw that permission, the coaching conversation feature stops working — it cannot function without it — but you keep access to your logs, targets, and history, and you can export or delete your data.


7. Who else we share information with

We share your information only with the service providers we need to run Staven, and only for that purpose. Each of them is contractually bound to provide protection for your data that is the same as, or equivalent to, what this policy promises, and to use it only for the purposes we specify.

ProviderRoleWhat they receiveWhere
Anthropic, PBCAI inferenceConversation content, meal photos, and limited health context (§ 6)United States
Supabase, Inc.Database, authentication, and progress-photo storageAll account and health data, and progress photos, stored encryptedUnited States (AWS us-east-1)
Vercel Inc.Application hostingRequest traffic; transiently processes data passing through the applicationUnited States
Apple Inc.App distribution and payment processingPurchase and subscription information. Apple does not receive your health data from us.United States

We do not share your information with anyone else, except:


8. Security

We protect your information with:

We do not claim our security is perfect, and we will not use marketing language like "military-grade" or "completely secure," because no system is. What we commit to is the specific measures above, and to telling you promptly if something goes wrong.


9. Breach notification

If your unsecured health information is ever acquired, accessed, used, or disclosed without authorization, we will tell you.

Specifically, consistent with the FTC Health Breach Notification Rule (16 C.F.R. Part 318) and applicable state law, we commit to:

  1. Notify you without unreasonable delay, and no later than 60 calendar days after we discover the breach, by email — and, where appropriate, by an in-app message as well.
  2. Notify the Federal Trade Commission at the same time we notify you if 500 or more people are affected; and report smaller incidents to the FTC annually as the Rule requires.
  3. Notify prominent media in a state or jurisdiction where 500 or more residents are affected.
  4. Notify state authorities as required, including the Illinois Attorney General under 815 ILCS 530.
  5. Tell you what actually happened — what occurred and when, the name of any third party that acquired your information, what types of information were involved, what we are doing about it, what you can do, and at least two ways to reach us with questions.

We treat an unauthorized disclosure the same as a hack. Under the FTC's Rule as amended in 2024, sharing your health information without your authorization is itself a breach, and we will report it as one.


10. How long we keep your information

DataRetention
Account and profileFor as long as your account is active
Health logs, targets, historyFor as long as your account is active — this is what makes long-term coaching possible
Progress photosFor as long as your account is active and the measurement they're attached to exists. Deleted within one day of you deleting that measurement, and immediately when you delete your account. A photo uploaded but never attached to a measurement is deleted after 7 days.
Conversation historyFor as long as your account is active — this is what lets the coach remember you
Server logsNo more than 30 days
Reports about AI responsesFor as long as the reported message exists — kept to investigate and improve safety
Deleted-account dataRemoved from production within 30 days; removed from encrypted backups within 90 days
Records we must keep by lawFor the period the law requires (for example, transaction records for tax purposes)

We publish this schedule and we follow it. If we change it, we will update this policy.


11. Your choices and rights

These rights are available to everyone who uses Staven, regardless of where you live. We think that is the right way to do it, and it is simpler than sorting users by state.

RightHow
Access your dataSettings → Account → Download My Data
Export your data in a portable formatSettings → Account → Download My Data (machine-readable export)
Correct anything wrongEdit it in the app, or email josh@staven.app
Delete your account and all your dataSettings → Account → Delete Account
Delete specific data without closing your accountDelete individual entries in the app, or email josh@staven.app
Withdraw consent — for Apple Health, for AI processing, or for collection generallySettings → Privacy, or your device's Health privacy settings
Confirm whether we collect or share your data, and get a list of who we shared it withEmail josh@staven.app
ComplainEmail josh@staven.app. You can also complain to your state attorney general or the FTC.

How we handle requests: we respond within 45 days. If we need more time we will tell you within that window and take up to 45 more. We will never charge you, deny you service, or give you a worse price for exercising any of these rights.

If we deny a request, you can appeal by replying to our response. We will decide the appeal within 45 days and explain our reasoning in writing.

What deleting your account does:


12. Consumer health data — Washington, Nevada, and Connecticut

If you are in Washington, Nevada, or Connecticut, you have specific rights regarding "consumer health data" under state law. We honor these for all users.

Our separate Consumer Health Data Privacy Policy is published as its own page, as Washington's My Health My Data Act (RCW 19.373.020) requires.

Summary:

Washington residents: a violation of the My Health My Data Act is enforceable under the Washington Consumer Protection Act, ch. 19.86 RCW.


13. California residents

13.1 Our current status

Staven is a small company. We do not currently meet the thresholds that make a business subject to the California Consumer Privacy Act (CCPA/CPRA) — annual gross revenue over approximately $26.6 million, buying/selling/sharing the personal information of 100,000 or more California consumers or households, or deriving 50% or more of revenue from selling or sharing personal information.

We provide the rights below anyway. If we later cross a threshold, this section applies of its own force and nothing changes for you.

13.2 Categories of personal information we collect

Using the CCPA's own categories (Cal. Civ. Code § 1798.140):

CCPA categoryDo we collect it?Details
IdentifiersYesEmail address, account ID, IP address
Personal information under Civ. Code § 1798.80YesHeight, weight, age
Protected classificationsYesSex or gender; pregnancy status
Commercial informationYesSubscription status and history
Internet or network activityYes (first-party only)Feature usage within our own systems
Geolocation dataNoWe do not request or collect location
Audio, electronic, visual informationYesProgress photos you choose to store; meal photos, processed once through Anthropic and not retained by Staven. We do not record or store audio.
Employment or education informationNo
InferencesYesCoaching recommendations and pattern detection derived from your data
Sensitive personal informationYesHealth information; pregnancy status; the contents of your communications with the coach

We collect sensitive personal information only to provide the Service you asked for. We do not use or disclose it for any purpose other than those permitted under Cal. Civ. Code § 1798.121 — which means we are not required to offer a "Limit the Use of My Sensitive Personal Information" link, and there is nothing for such a link to do. We will tell you if that ever changes.

13.3 Sale and sharing

We have not sold personal information in the preceding 12 months. We have not "shared" personal information for cross-context behavioral advertising in the preceding 12 months. We do not do either of these things, and we have no plans to.

Because we do not sell or share, we do not offer a "Do Not Sell or Share My Personal Information" link — there is nothing to opt out of. We honor Global Privacy Control signals on our website regardless.

13.4 California rights

Know, access, correct, delete, portability, limit use of sensitive personal information, opt out of sale/sharing, and non-discrimination for exercising any of them. Exercise any of them through the app or by emailing josh@staven.app. An authorized agent may submit a request on your behalf with proof of authorization.

13.5 Confidentiality of Medical Information Act

California's CMIA (Cal. Civ. Code § 56 et seq.) applies to mobile applications that maintain medical information so that individuals can manage their own health information. We treat Staven as subject to it. That means we obtain your affirmative consent before disclosing your medical information, and we do not disclose it for marketing.

13.6 Shine the Light

We do not disclose personal information to third parties for their own direct marketing purposes, so Cal. Civ. Code § 1798.83 requests will always return a nil response.


14. Users outside the United States

Staven is currently offered in the United States only. Our servers are in the United States, and your information is processed there.

If you are outside the United States and use the Service anyway, you understand that your information is transferred to and processed in the United States, under United States law.


15. Changes to this policy

We may update this policy. When we do:


16. Contact

Email: josh@staven.app — this is monitored, and we aim to respond within 5 business days.
Mail: Staven LLC, 2001 E Hopi Ln, Mount Prospect, IL 60056

You can also contact: